Privacy Policy
At Vitrann (“we,” “us,” or “our”), accessible from https://vitrann.in/, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our gifting experiences, or engage with our advertisements across the web.
Information We Collect
We collect information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or otherwise contacting us.
- Personal Information Provided by You: We may collect names, phone numbers, email addresses, mailing addresses, billing addresses, and payment information required to fulfill your gifting orders.
- Automatically Collected Information: When you visit, use, or navigate the site, we automatically collect certain information. This information does not reveal your specific identity (like your name) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website.
Tracking Technologies, Cookies, and Pixels
We use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store your information. This is essential for website functionality, analytics, and delivering tailored advertising.
- First-Party Cookies: Used for essential website functions, such as keeping you logged in and remembering your shopping cart items.
- Third-Party Cookies and Pixels (Advertising): We use third-party tracking technologies, including the Meta Pixel and Google Ads Tracking tags. These tools allow third parties (including Meta and Google) to use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet. They use that information to provide measurement services and target ads.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes, including:
- To fulfill and manage your orders, payments, returns, and exchanges.
- To deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising tailored to your interests and location and to measure its effectiveness.
- To send you marketing and promotional communications (you can opt-out at any time).
- To administer prize draws and competitions.
- To request feedback and to contact you about your use of our website.
Your Choices and Opt-Out Rights regarding Advertising
We respect your privacy and provide you with choices regarding the use of your data for marketing and targeted advertising:
- First-Party Cookies: You can opt out of Google's use of cookies or device identifiers by visiting Google's Ads Settings (https://adssettings.google.com/authenticated).
- Meta (Facebook/Instagram) Ads: You can adjust your ad preferences within your Facebook account settings to control the ads you see based on your activity off Facebook.
- General Opt-Out: You can generally opt out of receiving personalized ads from third-party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI websit and DAA website
Data Security and Retention
We use administrative, technical, and physical security measures to help protect your personal information. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Changes to This Privacy Policy
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible.
Contact Us
If you have questions or comments about this notice, or wish to exercise your data privacy rights, you may contact us at:
Vitrann No. 106, 10th Main, HAL 2nd Stage Indiranagar, Bangalore – 560038
Phone: +91 9844002318 | +91 9945095704
Website: https://vitrann.in/